Reservations are not binding until we have confirmed them by e-mail, or post and you have paid a deposit about 30% of the amout of the offer. The pre-payment is considered as a deposit, which is only refundable in case of cancellation up to 21 days before the scheduled arrival.
Online payment here
Cancellation of your booking is free of charge up to 21 days before arrival. We reserve the right to charge a processing fee of €50 per room.
In case of a later cancellation, we will try to re-book the room. Should we not succeed in doing so, we will have to charge the following percentages as compensation on the total price:
- Cancellation 21 days before arrival 40%
- Cancellation 15 days before arrival 60%
- Cancellation 8 days before arrival 80%
- Cancellation from 2 days before arrival, late arrival or early departure: 100% of the total amount of your stay
- For non-arrival: 100% of the total amount of your stay
It is hard enough not to be able to start a booked trip against expectations. In order to avoid any financial loss in this context, you should take precautions in time.
We therefore recommend the travel cancellation insurance Hotelstorno Plus in cooperation with the Europäische Reiseversicherung AG.
As a special service we offer you to pay the deposit together with the premium of the cancellation protection insurance, simply and securely online.
The daily fee for of your pet (without food) is
Maximum 1 dog per room. Cats or other pets are unfortunately not allowed.
Ski school, mountaineering school, Bike Academy, Stoneman Info Point & Tourist Office
100m: bus to the Fischleintal valley and Three Peaks Shuttle
150m: Helmjet (directly to the ski slopes and in summer to the hike trails of the Carnic ridge)
10 min. on foot to the town centre of Sexten
3 min. by car to the Fischleintal valley